Privacy policy

Information we collect

Information you provide to us

• Parents and Students: Name, contact information, student age, academic needs, goals, and other information submitted via forms.
• Tutors: Name, contact details, qualifications, experience, availability, class rates, and background check information (e.g. DBS if applicable).

Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address and location
• Browser type and version
• Pages visited and time spent
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Match students with suitable tutors
• Communicate with you regarding inquiries or services
• Manage tutor applications and profiles
• Provide updates on student progress (when applicable)
• Ensure the security and functionality of our website
• Comply with legal obligations

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Tutors or Families, where relevant for matching purposes and lesson coordination
• Third-party service providers (e.g., hosting providers, email systems) who help operate our platform
• Legal authorities, if required to comply with legal obligations or protect rights and safety

International Data Transfers

As Mantora serves users across borders, your information may be transferred and processed in countries outside your own, including Hong Kong, the United Kingdom, and the European Union. We ensure all data transfers comply with relevant data protection laws.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your data at any time.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences via your browser settings.

Children’s Privacy

We do not knowingly collect personal information directly from children under 13 without verified parental consent. Any student-related data is submitted by parents or guardians for the purpose of educational services.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain types of processing
• Withdraw consent where applicable
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at admin@mantora.global

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorised access, alteration, or disclosure.

Contact Us

If you have questions or concerns about this policy or how your data is handled, please contact us: admin@mantora.global